Shipping policy


All parcels are shipped worldwide by AUSPOST standard and express shipping with extra cover and tracking.


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Shipping costs can be calculated on the cart page and finalized at checkout before payment.
If there are multiple items they will be automatically combined where possible for reduced rates.
All parcels are shipped from Sydney Australia via registered mail with extra cover insurance for the full value of the purchase price.
Extra cover is free for all orders under $100 AUD then +$4 AUD dollars for every $100 AUD over up to $5000 AUD

Sketch Cards
Packing details here. Card holders etc

Artwork
Packing details here soon. Tube etc

Replicas
Packing details here soon. Original box. Shipping box etc

Books
Are wrapped in archival acid free paper with a 1.5mm cardboard protector wrap and then secured in a box with paper and foam.
This inner box is then secured in a durable AusPost postal box with more paper and foam.
Tracking for every parcel will be available once the parcel has been processed by AusPost.






Cancellation policy

If you have placed an order it can be cancelled or changed prior to shipment.
Orders are usually shipped the next business day.
Please contact us as soon as possible.



Returns policy

We do not accept returns.
We have provided accurate descriptions and photos of every item to detail its condition prior to shipping. If items do not meet your expectation upon arrival due to loss or damage occurred in shipping please contact us within 7 days of receiving your order. All shipments are covered by extra cover insurance for loss or damage occurred in transit.



LOTR ARTS PTY LTD
Email. [encode][email protected][/encode]
Phone. [encode]+61.407.654.85[/encode]
Office. [encode]Bondi Beach Sydney NSW 2026 Australia[/encode]


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